Team Leader Branch Support

Team Leader Branch Support


WHY US:
We believe it’s important to do work that matters to you personally. There are so many opportunities at Liverpool that celebrate and enrich our community now and for the future. Join our award winning Library service, part of Council’s Community and Lifestyle team with dedicated staff working in children’s services, delivering events , supporting recreation and community development.

JOB DETAILS:
Permanent Full Time - 35 hours, 5 days/week over a 7 day spread bandwidth $99,424.29 to $108,943.59

JOB DESCRIPTION

Liverpool Council’s Library and Museum Services operate six libraries, including the award winning Yellamundie Library and Gallery. Our libraries are visited by 1000’s of people each day as a place to work, play and study.

We are looking for a Team Leader who will provide support and guidance to Branch Library Teams, to ensure the provision of quality library services across all locations. Monitoring and advising on daily operations, facilitating communication and cooperation to ensure appropriate resourcing across the library service.
The library’s helpful and friendly staff are highly valued by the community and receive the highest ratings in community surveys.

Key responsibilities will include:

• Developing and coordinating staff rostering for library service, in cooperation with the Team Leader Library Customer Service. Ensuring effective resourcing across service opening hours.
• Leading and supporting Branch Library Officers across branch locations. Through development of team and individual workplans, review and communications.
• Facilitate communication and cooperation between branch and specialist staff. Ensuring branch knowledge is reflected in collections, programs, and support services to each location.
• Working with specialist and branch staff to facilitate opportunities and partnerships with community groups and services, specific to branch locations.
• Supporting the development of branch library teams, through the coordination of staff training and identification of skills gaps.
• Provision of direct customer service as required across locations, including night and weekend shifts

ABOUT YOU
The successful applicant will have:

• Completion of degree or post graduate level Library and Information Studies, conferring eligibility for professional membership of the Australian Library and Information Association.
• Demonstrated experience in supervision and management of Library staff.
• Demonstrated experience in coordinating and overseeing the delivery of front-line library services.
• Demonstrated experience in monitoring and review of service delivery
• Excellent communication skills, both verbal and written.
• Leadership and staff coaching skills, including team building and managing morale.
• Understanding of public library environment and current library issues and practices.
• Class C Drivers Licence.

BENEFITS OF WORKING WITH US

• Salary will be dependent upon the relevant skills, experience, and competencies of the successful applicant.
• Be rewarded with an attractive annual salary package (Salary will be dependent upon the relevant skills, experience, and competencies of the successful applicant)
• Health and wellbeing benefits including 2 Health and Wellbeing Leaves and access to our Employee Assistance Program
• Access to a Fitness Passport membership
• Internal professional Learning and Development

This position is subject to a working with children check and prohibited persons are not eligible to apply.

All successful candidates will be required to obtain a National Police Check as part of the recruitment process and may be required to undergo a pre-employment medical check.

Liverpool City Council is committed to providing a working environment that supports all employees to reach their full potential.

To be eligible to apply for permanent positions at Liverpool City Council, you need to be an Australian Citizen or Permanent Resident.

We welcome candidates from all backgrounds and value diversity and inclusion in our workplace. We encourage all applicants, including First nation people, people with disability, LGBTIQ and culturally diverse communities to join Council.

HOW TO APPLY: Please click the 'Apply' button above. Applicants must submit a covering letter outlining your interest and how your background and experience suit this opportunity, as well as your resume.

Click here for a copy of the position description

CLOSING 8th June 2026

Be part of creating the future, for further information about the position please contact Samata Billa, Talent Acquisition Partner at billas@liverpool.nsw.gov.au